At F11 – Preparation Saves Lives, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our fire safety services. By using our website, you agree to the practices outlined below.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, organization details, or other information you voluntarily provide when contacting us, requesting training, or filling out forms.
  
  
• Usage Data: Information such as your IP address, browser type, device information, and browsing behavior collected automatically when you visit our website.
  
  
• Cookies & Tracking: We may use cookies and similar technologies to improve website functionality and user experience.
  
  

2. How We Use Your Information

We use the collected information for:

• Providing fire safety services, emergency training, and consultation.
  
  
• Responding to inquiries and communicating with you about our programs.
  
  
• Sending relevant updates, safety resources, or promotional materials (you may opt-out anytime).
  
  
• Improving website performance, user experience, and service offerings.
  
  
• Complying with legal and regulatory requirements.
  
  

3. Information Sharing & Disclosure

We respect your privacy. Your personal information will not be sold, rented, or shared with third parties, except in the following cases:

• With service providers who help us deliver our services (under confidentiality agreements).
  
  
• To comply with legal obligations or protect safety and security.
  
  
• With your consent for specific purposes.
  
  

4. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal data against unauthorized access, disclosure, alteration, or misuse. However, no online platform can guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights:

• Access and obtain a copy of your personal data.
  
  
• Request correction or deletion of your information.
  
  
• Withdraw consent to marketing communications.
  
  
• Restrict or object to certain data processing activities.
  
  

To exercise these rights, contact us at: [866-388-6699/[email protected]].

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy, or as required by law.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

Our services are intended for organizations and adults. We do not knowingly collect personal information from children under 13. If such data is collected inadvertently, please contact us to remove it.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

F11 – Preparation Saves Lives
Email: [email protected]
Phone:866-388-6699
Address: Long Beach, CA & surrounding Southern California regions